What is the proper procedure when a 400-series incident involves a civilian witness with limited memory?

• A. Record what is known, note uncertainty, and seek corroborating details or reach out for follow-up.
• B. Assume all statements are accurate and skip follow-up.
• C. Deny the witness involvement in reporting.
• D. Require witnesses to sign a release refusing follow-up.

Answer: (A)

When a civilian witness has limited memory, the approach is to document what is known, clearly mark what remains uncertain, and pursue corroborating details or follow-up. This keeps the report accurate and allows the investigation to fill gaps as more information becomes available. Record verifiable details—times, dates, locations, descriptions you observed—and distinguish them from uncertainties or memory-based impressions. Then seek corroboration by interviewing other witnesses, reviewing surveillance or other records, and arranging a follow-up with the witness if memory improves or new information emerges. This approach preserves the integrity of the investigation and reduces the risk of basing decisions on incomplete recollections. Skipping follow-up or assuming all statements are accurate can lead to a biased or erroneous account, while denying the witness’s involvement or blocking follow-up undermines the investigation and accountability.